How to remove tgcmd error

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tgcmd.exe file information

The process BellSouth Bulletin and Job processor or Support.com Scheduler and Command Dispatcher or tgcmd Module or ComcastSUPPORT / Support.com Agent or Qwest Bulletin and Job processor or Qwest approved - QuickCare or SupportSoft Scheduler and Command Dispatcher or Comcast Service Alert and Job Processor belongs to the software ComcastSUPPORT or VAIO Support or Support.com Scheduler and Command Dispatcher or IBM Access Support or tgcmd.exe or Sibelius Scorch or IBM ThinkPad Access Support or Charter Pipeline Professor or tgcmd Module or BellSouth Bulletin and Job processor or Accenture eSupport or Qwest DSL QuickCare or Bejeweled Deluxe or Charter Pipeline® or Support.com Software or Comcast High-Speed Internet or @Home/Support.com Agent or Cox Online Support Controls or Supportsoft Web Controls or Lotus SmartSuite - English or Charter Solution Controls or Adelphia High-Speed Internet or Support.com Web Controls by BellSouth or Support.com, Inc (www.supportsoft.com) or SupportSoft, Inc (www.supportsoft.com) or Qwest or Comcast.

Description: File tgcmd.exe is located in a subfolder of "C:\Program Files" (e.g. C:\Program Files\Support.com\bin\). Known file sizes on Windows XP are 1,544,192 bytes (29% of all occurrence), 1,622,016 bytes, 1,409,024 bytes, 1,417,216 bytes, 1,519,616 bytes, 1,843,200 bytes, 1,847,296 bytes, 1,757,184 bytes, 1,851,392 bytes, 1,855,488 bytes, 1,773,568 bytes, 1,921,024 bytes, 1,413,120 bytes, 69,632 bytes, 598,016 bytes, 655,360 bytes, 1,564,737 bytes, 1,400,832 bytes, 1,753,088 bytes, 25,600 bytes, 24,588 bytes.
File tgcmd.exe is not a Windows system file. The program listens for or sends data on open ports to LAN or Internet. The program starts when Windows starts (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). tgcmd.exe is able to monitor applications, hide itself. Therefore the technical security rating is 47% dangerous, however also read the users reviews.

Recommended: Identify tgcmd.exe related errors

External information from Paul Collins:
There are different files with the same name:

• "hcenter" can run at start up. See also TgAddServer. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation
• "Tgcmd" can run at start up. See also TgAddServer. This part ensures the software is installed correctly (similar to an installation wizard) as reported by Cox. Regarded as spyware by some as it has the ability to retrieve user information. Whether it does so depends upon the provider. "tgcmdprovidersbc" is for SBC Yahoo DSL. One Toshiba user reports problems with hibernate on his laptop if disabled - hence the "U" recommendation
• "tgcmdprovidersbc" can run at start up.

Important: Some malware camouflage themselves as tgcmd.exe, particularly if they are located in c:\windows or c:\windows\system32 folder. Thus check the tgcmd.exe process on your pc whether it is pest. We recommend Security Task Manager for verifying your computer's security. It is one of the Top Download Picks of 2005 of The Washington Post and PC World.

Links: tgcmd.exe, tgcmd.exe

Prevented my IBM from shutting down, thus remaining in "SAVINTG SETTINGS". Once I removed it from my system configuration start up settings i was able to shut down.
   

This is part of the installed utilities from Comcast to assist in remote support. While it is harmless in itself, the people that have access to it... are another story.
  todd_beedy  

It came with my Thinkpad and according to the documentation it is a Software update and Remote Connector for Thinkpad -Software and therefore not a threat. I deinstalled it anyway.
  Dirk  

SupportSoft Updater tgmcmd.exe This file is used to update many selfhelp tools from OEMs and ISPs such as Sony. It can usually be found in C:\Programs\Support.com. It is not a spyware, but simply checks for update to the SupportSoft Software, often named something else such as Comcast Desktop Doctor.
  R. Janes  

I had difficulty activating Windows Live One Care security software. I contacted a Microsoft tech who tried to do a remote diagnosis. After we were finished, the tgcmd.exe warning started appearing every time I booted.
   

bothersome, zone alarm detects it
  cynical lyrical whimsy of a gal   (further information)

Its part of a package the company I work for installed on all pcs. I think its used by IT securiy to monitor what people are doing.
  bigb  

Found this file on an XP computer I was running. NMAP successfuly connected to it through SSL, runs tgcmd.exe on port 641, SSL certificate is issued to "Tioga Systems" by "RSA Data Security, Inc. (a legitimate company". Looks like Tioga provides software that monitors applications on the client computer. If you trust your ISP (in the case of the computer I was working on, Comcast), then you trust this app. I do not trust it, or comcast.
  ChrisJohnson  

The file appeared in my system tray the next day, after I had a cable modem installed by Adelphia, now merged with ComCast Cable. I don't know how it can help me considering I've already clicked nearly every option available in the pop up menu. It sucks because if you can't communicate with anyone, then the process is simply designed to watch what I'm doing. Welcome to the 21st century. Virtually everyting is permissable and virtually nothing can be escaped!
  TonyS  

This is part of Sony Vaio support as it applies to my particular situation. After several visits to MS updates it is still noted as a Malicious script. Either you can authorize it and be informed of updates or disable it. Although the later may not be much better, being that any critical updates will have to be manually searched and installed. In my opinion Sony don't have need, cause, or time to be probing all our miniscule PCs with spyware. Just be sure of the source. I have heard of an instance of association with a virus. Thus the warning some Antivirus programs prompt action.
  Gr82Bstr8  

Keeps popping up through Norton Internet Security, and I can't get it to go away.
  Dinky  

This started happening to me shortly after I clicked on the link for the new version of "http://frontier.myway.com/V2". It's a new portal for their webtools, etc. Don't know if it's related but sure seems suspicious. Nothing else new added to this Vaio Desktop. Will probably try to disable it in the way shown above by W.LaRoche. This is happening approx. every 10-15 seconds.
  M. Young  

Installed with Road Runner Medic. ZoneAlarm shows a warning that it wants to monitor keystrokes, etc.. Some searches on Google say it's spyware. I am going to contact Road Runner about it. For now I block it with my firewall. It lists all of your favorites urls and visited sites among other things. I can turn it on in the firewall if neede for RR tech support.
  Angus49  

Doesn't seem to hurt anything and montioring it shows no contact over internet connection
  jc  

This file was installed when I installed Comcast Internet, tdcmd.exe started using about 50% of CPU time only when i blocked it. I just uninstalled Comcast Support software. Atleast CPU is not working fine.
  Vikas Sabharwal  

I have always had it on my sony vaio laptop but it has never popped up until here recently....I don't think it is dangerous..........BUT IT IS A BIG PAIN IN THE BUTT!!! I agree with Rigs about creating an exception on your firewall!!!!
  Samantha  

More comments can be found here:
    (further information)

tgcmd scanner

Security Task Manager shows all running Windows tasks including embedded hidden functions (e.g. keyboard or browser monitoring, autostart entry). A unique security risk rating indicates the likelihood of the process being potential spyware, malware, keylogger or a Trojan.

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